During the most popular war, tuhu car maintenance

2022-08-02
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When the war is going on! Tuhu car maintenance released the business epidemic prevention guide for auto repair stores

when the "epidemic" war was in progress! In order to ensure the emergency maintenance needs of users' vehicles as much as possible, the national workshops and auto repair stores of tuhu will continue to resume normal business

however, under this anti epidemic war, the auto repair stores still face many urgent problems in order to operate normally:

how should the stores prevent and control the epidemic situation

what epidemic prevention management does the technician need to carry out daily

what necessary epidemic prevention maintenance should be done in the store

...

in view of these problems, tuhu car maintenance launched the business epidemic prevention guide for auto repair stores and opened it to all auto repair stores

I. grasp the employees' information as much as possible

employees fill in the "return registration form" when they leave the store, and the store will sort out and register the employees' information, so as to grasp all employees' information in detail

II. Release of daily operation specifications for epidemic prevention and disinfection

tuhu car has released detailed and professional daily operation specifications for epidemic prevention and disinfection, which can be used for reference by all auto repair stores

more than 1000 workshops and stores in China will strictly implement this operation specification, and use the system to carry out mandatory training and assessment for all employees in workshops and stores

personnel epidemic prevention management

(1) body temperature detection

· before and after work every day (when employees come to the store and before leaving the store), monitor and register their body temperature and appearance symptoms one by one

[note] personnel returning from other places shall cooperate with local requirements and make community registration and filing

· check the temperature of all incoming customers, and persuade customers whose temperature is higher than 37.3 ℃ to leave

(2) wear protective equipment

· all personnel in the store wear masks, and ask customers to wear masks before entering the store

· technicians shall also wear gloves and other protective equipment during construction. If required by Hubei and other governments, they shall also wear goggles as required

(3) daily personal epidemic prevention maintenance

· wash hands immediately after seeing off guests

· wash hands before meals

· wash hands immediately after going to the toilet

· wash hands after sneezing due to coughing and difficult measurement

· drink plenty of water to supplement vitamin C

· change the mask within hours

· go home after work, change clothes immediately, wash hands with running water, and wash clothes as soon as possible

(4) store manager's daily publicity

store manager's publicity to all employees in the store in the morning and evening emphasizes:

· employees should go out as little as possible during rest

· personal protection and hand hygiene

· maintain good hygiene and healthy habits

sanitation and epidemic prevention management of stores

do a good job in disinfection and ventilation of business premises, operating facilities, equipment and tools. It is recommended not to use air conditioners or try to reduce the use of air conditioners for heating

guest rest area -

(1) keep the guest rest area clean, tidy and well ventilated according to the 5-star service standard

· open windows and doors for ventilation for 10 minutes every hour

· if there is no window in the guest lounge, the fan can be selected for external ventilation for 10 minutes

· stores with ventilation ducts need to contact the property to disinfect the ventilation ducts once a day

· the exhaust fan and air conditioning equipment used in the store shall be cleaned and disinfected once a week

(2) the staff of the store must wear masks all the way to work, and the masks shall be closed and discarded after use.

(3) cleaning and protective equipment (including disinfectant, temperature measuring gun, hand sanitizer and cleaning supplies) shall be provided at eye-catching positions in the guest rest area.

(4) the floor, tables, chairs and furniture in the guest rest area shall be cleaned and disinfected at the following fixed time; (disinfect once every day before business resumption, at 13:00 a.m. every day, and after business ends every day, and register according to the disinfection checklist in the guest rest area)

(5) after the guest leaves the hotel, use disinfectant to clean and disinfect the tabletops, seats, and articles that may be in contact in time

(6) the guest rest area should be equipped with garbage cans with bucket covers, And the garbage in the trash can shall not be higher than three quarters of the construction area -

(1) keep the construction area clean and well ventilated

· if there are windows: during the business period, the windows shall be opened throughout the whole process to maintain ventilation

· windowless: use the fan to exhaust for 10 minutes at each hour

(2) construction personnel shall wear masks, gloves and other protective equipment on duty. If required by Hubei and other governments, they shall also wear goggles and other protective equipment according to the regulations.

(3) the construction area shall be cleaned and disinfected at the following fixed time

· at 13:00, the business is over, and the whole site shall be cleaned and disinfected twice a day

· cleaning and disinfection objects include the ground, external surface of equipment, tools, etc. For the disinfection and cleaning of tools, prefabricated chemicals can be used to spray in the form of watering can without wiping each piece

· the construction vehicles shall be cleaned and disinfected once after leaving the store (in addition to the additional requirements of routine disinfection and cleaning three times a day)

· after each cleaning and disinfection, it shall be registered according to the registration form for cleaning and disinfection of construction area

toilet -

-- the development center (1) keeps the toilet clean and well ventilated

· the toilet has windows: the windows are always open and can be temporarily closed only when the toilet is used. Open it in time after use

· the toilet has no windows: the exhaust fan is normally on

(2) the toilet is equipped with cleaning supplies (including hand sanitizer, disinfectant, toilet paper and cleaning supplies)

(3) all objects in the toilet are cleaned and disinfected according to the following fixed time

· the toilet has windows: at 13 o'clock, after the business is over, disinfect once each, and register according to the toilet cleaning and disinfection registration form. At each hour, check and confirm that the windows have been opened

· the toilet has no windows: Disinfect once every hour until the end of business. And register according to the toilet cleaning and disinfection registration form

staff Lounge -

(1) keep the staff lounge clean, tidy and well ventilated

· open windows and doors for ventilation for 10 minutes every hour

· if there is no window in the staff lounge, the fan can be selected for external ventilation for 10 minutes

· stores with ventilation ducts need to contact the property to disinfect the ventilation ducts once a day

(2) all items in the staff lounge, including the floor, tables, chairs, furniture, etc., shall be cleaned and disinfected at the following fixed time

· at 13 o'clock, after the business is completed, each item shall be disinfected once, and registered according to the registration form for cleaning and disinfection of staff lounge

(3) the staff rest area shall be equipped with garbage cans with bucket lids

warehouses and other areas -

(1) keep the area clean, tidy and well ventilated

· if there are windows, during the business period, all the windows shall be 1. Open them on a special leaf spring testing machine to keep ventilation

· if there are no windows, every hour, Use the fan to exhaust air for 10 minutes

(2) clean and disinfect the construction area at the following fixed time

· clean and disinfect the dormitory twice a day at 13:00 a.m. and after the end of business

(1) keep the dormitory clean, tidy and well ventilated

(2) clean and disinfect the dormitory once a day in the morning and dispose of garbage

(3) set up a dormitory supervisor, implement the above work and make registration, The store manager goes to the dormitory to inspect once a day

on-site inspection + Remote quality inspection --

(1) on-site inspection

the store manager visits the store every day to check the hygiene point inspection, and clearly know the reserve and supplement quantity of various cleaning supplies to ensure the normal operation of the store

(2) remote quality inspection

in addition to the on-site inspection by the store manager, staff are arranged to conduct remote quality inspection on the videos of each store every day to ensure that each store has operated in accordance with the operating specifications

III. upload reports in real time in multiple periods every day

to the grass-roots level and implement them! After the store is opened, it uploads and reports the spot check content in real time in multiple periods per day according to the business area

IV. formulate emergency plans

under the condition that the personnel epidemic prevention management and the epidemic prevention management of stores are operated in accordance with the daily operation specification for epidemic prevention and disinfection, formulate sufficient emergency plans to guide and make adequate preparations for possible emergencies such as "what to do with suspected infection" and "what symptoms need to be treated in time"

in addition to the content in the "epidemic prevention guide for store business", the resumption of business of tuhu car breeding workshop needs to be reviewed online. For the "strategic materials" such as masks and disinfectants required by the business, tuhu car maintenance took the initiative to help the workshop store find the source of goods and purchase them, so as to provide a solid backing for the store

material preparation

in the face of epidemic prevention work, tuhu car breeding actively helps to find and purchase goods from epidemic prevention disinfection equipment, disinfectant, masks and other aspects, and supplies them to all stores, so as to provide "strategic materials" for all workshops and stores to fight this "epidemic prevention" war

online review

store application to resume online needs to be strictly reviewed. On the online application form, it is required to truthfully fill in 17 categories, including "whether the local government agrees to open the business place", "whether the guest rest area is equipped with cleaning and protective equipment (disinfectant, temperature measuring gun, disposable disinfection hand sanitizer, cleaning supplies)" "whether the toilet is equipped with ventilation conditions (window opening/fan/ventilation)", and upload the actual photos (including the photos of the shooting time and place). After the comprehensive evaluation of the reviewers, it is required to meet the requirements that the personnel are in place Only those who have passed the training and examination, and the supplies of epidemic prevention and disinfection equipment are in place, can be allowed to start business

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